NHTSA Complaint #704848 — 1994 CHRYSLER CONCORDE

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	704848
Vehicle	1994 CHRYSLER CONCORDE
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	February 15, 1999
Date Filed	March 24, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

VEHICLE WAS IN DEALER FOR REPAIRS OF UNRELATED COMPONENT WHEN I WAS CALLED AND TOLD THERE WAS A TEAR IN THE FRAME RAIL. INSPECTING THE TEAR IT AT ONE OF THE LEFT SIDE AREA ADJACENT TO WHERE THE CRADLE ASSEMBLY BOLTS TO THE FRAME RAIL. COMPARING THE FAILED RAIL TO THE RIGHT HAND RAIL IT APPEARS A REINFORCING CHANNEL THAT SHOULD BE INSIDE THE FRAME RAIL TO DISTRIBUTE THE LOADS FROM THE CRADLE ASSEMBLY IS MISSING. VEHICLE HAD A NEW TRANSMISSION INSTALLED IN JULY 1998, AND THE TRANSMISSION WAS INSPECTED IN JAN 1999. FAILURE APPEARS TO BE A FATIGUE TYPE AS IT IS RAGGED AND HAS FAILED SOME OF THE FRAME RAIL WELDS. CHRSLER'S AREA REP HAS SUPPOSEDLY LOOKED AT IT AND I WAS TOLD HE SAID THAT IT COULD NOT BE A FACTORY DEFECT OR IT WOULD HAVE FAILED LONG BEFORE NOW. CAR WAS DRIVEN VERY LIGHTLY UNTIL AROUND SEPT 1996 AND SINCE THEN HAS BEEN DRIVEN NORMALLY. THE VEHICLE IS STILL SITTING AT THE DEALERS AS THEY DON'T SEEM TO KNOW HOW TO FIX IT, REGARDLESS OF WHO PAYS FOR THE REPAIR. *AK

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Other STRUCTURE:FRAME AND MEMBERS Complaints

#863774 — June 19, 2000 — AFTER TAKING CAR INTO DEALER FOR RECALL REPAIRS ON A RUSTED FRAME, AND IMMEDIATELY AFTER GETTING CAR BACK FROM DEAL...

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