NHTSA Complaint #704765 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	704765
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 11, 1999
Date Filed	March 22, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

FORD APPARENTLY SENT OUT A BULLETIN ON HEAD GASKETS IN 1998. WE DID NOT RECEIVE SUCH A BULLETIN. IF WE DID, I WOULD HAVE CONTACTED FORD AT THAT TIME TO SCHEDULE A GASKET REPLACEMENT. FORD REPS ARE TELLING ME THAT IT DOES NOT MATTER IF I GOT THE LETTER OR NOT. MY GASKET BLEW IN 1999 SO THEY ARE BEARING NO RESPONSIBILITY FOR REPAIRING THE DAMAGE DONE TO MY CAR (ONE NEW HEAD, AND A PROPOSAL TO PUT IN A NEW ENGINE!). I MAINTAIN THAT I WOULD HAVE HAD HAD MY GASKETS REPLACED LAST YEAR REGARDLESS OF THEIR CONDITION. FORD'S ARGUMENT ABOUT THE CLOCK RUNNING OUT ON DEC 31, 1998 IS SPECIOUS. MY HEAD GASKET WAS DEFECTIVE. IT DID NOT GET ANY BETTER AFTER DECEMBER 31. FORD NEEDS TO ACCEPT RESPONSIBILITY FOR THEIR ENGINEERING. *AK

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