NHTSA Complaint #704760 — 1998 FORD EXPLORER

THE EXPLORER WE HAVE SOMETIMES LOSES POWER AND THEN AFTER 10-15 SECONDS BOLTS FORWARD ABRUPTLY. OUR VEHICLE HAS ALMOST CAUSED SEVERAL ACCIDENTS BECAUSE OF THIS PROBLEM. WE HAVE BEEN INTO THE SERVICE DEPARTMENT OF OUR DEALER 5 TIMES, AND BEGAN COMPLAINING OF THE PROBLEM A WEEK AFTER WE TOOK THE CAR HOME. OUR DEALER SEEMS OBLIVIOUS TO THE FACT THAT SO MANY OTHER PEOPLE ARE HAVING THIS SAME PROBLEM, WHICH I CAN FIND ON THE INTERNET. THEY FEEL SINCE IT HASN'T DONE IT WHILE THEY WERE DRIVING IT, THEN IT DOESN'T HAVE A PROBLEM. WE HAVE CONTINUED TO DRIVE THIS CAR, OUR ONLY VEHICLE FOR SIX MONTHS IN THIS CONDITION. THE DEALER RARELY RETURNS OUR CALLS. THIS VEHICLE IS VERY UNSAFE TO BE DRIVEN, ESPECIALLY WITH OUR CHILD IN THE CAR. YOU HAVE NO WARNING WHEN IT WILL STOP, AND MOST OFTEN YOU ARE TURNING AND STALLING WITH PEOPLE SWERVING AND BLOWING THEIR HORNS, AND YOU HAVE NO CONTROL FOR 10-15 SECONDS. THE DEALERS SHOULD TAKE BACK DANGEROUS VEHICLES SUCH AS THIS ONE! *AK