NHTSA Complaint #704346 — 1991 SUZUKI SIDEKICK

I HAVE A CENTURY CARSEAT, MODEL 4387LHT, MFG DATE 010697, THAT HAS A BUCKLE THAT SUDDENLY STOPPED WORKING. IT WOULD NO LONGER BUCKLE CLOSED. UPON CALLING CENTURY PRODUCTS I WAS TOLD THAT OFTEN KIDS STICK FOREIGN ITEMS IN THE HOLE WHERE THE BUCKLE IS CAUSING THIS PROBLEM. I CAN ABSOLUTELY GUARANTEE THIS DID NOT HAPPEN AND IT IS A DEFECT IN THE PRODUCT. CENTURY PRODUCTS DID NOT WANT THE CARSEAT SENT BACK TO THEM TO INVESTIGATE. I STILL HAVE THE CARSEAT BUT OBVIOUSLY AM NOT USING IT. I BELIEVE THIS NEEDS WARRENTS SOME TYPE OF FURTHER INVESTIGATION SINCE CENTURY HAS RECALLED OTHER MODEL CARSEATS FOR THIS EXACT SAME PROBLEM.