NHTSA Complaint #704195 — 1992 FORD EXPLORER

I STARTED THE VEHICLE AND PLACED THE TRANSMISSION IN REVERSE TO BACK OUT OF A PARKING SPOT. AS SOON AS THE TRANSMISSION WENT INTO REVERSE, THE ENGINE REVVED TO WHAT SEEMED TO BE FULL THROTTLE. I PANICED AND CHANGED THE TRANSMISSION TO NEUTRAL BUT ACCIDENTALLY WENT PAST NEUTRAL AND INTO DRIVE. AT THIS POINT THE TRANSMISSION BLEW OUT. I GOT THE TRANSMISSION LEVER BACK TO NEUTRAL BUT THE ENGINE CONTINUED TO RUN FULL THROTTLE. I EVEN REACHED DOWN AND PULLED BACK ON THE GAS PEDAL AND IT MADE NO DIFFERENCE. THE ENGINE STOPPED THE HIGH IDLE ONLY WHEN I TURNED THE KEY OFF. WITH THE CAR STILL IN NEUTRAL, I STARTED THE ENGINE AGAIN AND IT RAN NORMAL. I PUT THE CAR INTO GEAR AND THE FORWARD TRANSMISSION FAILED. REVERSE IS STILL IN TACT. MY CONCERN AND FEAR IS REGARDING THE ENGINE. IF I HAD BEEN ON DRY PAVEMENT (THE PARKING LOT WAS SNOW-COVERED) I COULD HAVE KILLED SOMEONE. I HAVE CONTACED FORD'S CUSTOMER ASSISTANCE AND THEY WERE OF NO HELP. PLEASE TELL ME HOW TO FIND OUT WHAT HAPPENED. I AM GOING TO GET THE TRANSMISSION FIXED, BUT I AM DREADFULLY AFRAID THAT THE ENGINE WILL RUN WILD AGAIN IN DIFFERENT CIRCUMSTANCES WHERE SOMEONE MAY BE SERIOUSLY INJURED.