NHTSA Complaint #703834 — 1997 FORD WINDSTAR

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	703834
Vehicle	1997 FORD WINDSTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 13, 1998
Date Filed	February 28, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

2ND TRANSMISSION FAILURE: 1/26/99 @71,800 MILES. PARKED/WHEN STARTED, NO REVERSE OR FORWARD GEARS. REPAIRED: MULTIPLE PARTS: IE AX4N, AX4S, BEARING PUMP SHAFT/PLATE ETC. EXTENDED WARRENTY CLAIM DENIED/ $3,500.00 OUT OF POCKET/ TRANS, STILL DYSFUNCTIONAL & POWER STEERING DEFECTIVE AFTER LAST REPAIR. BOTH FAILURES OCCURRED OUT OF STATE/REPAIRED OUT OF STATE. TOMORROW I HAVE TO TAKE VAN TO AKRON OH (WHERE LAST REPAIRED) HOPE THE TRANSMISSION &STEERING WILL GET ME THERE IN 1 PEICE!! PLEASE HELP!! (DON'T KNOW IF TRANS PROBLEMS RELATED TO RECALLED PARTS, THIS VEHICLE WAS NOT PUT INTO SERVICE UNTIL 10/97 & RECALL WAS 6/97. I HAVE EXAUSTED MY RESOURCES& WOULD APPRECIATE ANY HELP/ADVICE/DIRECTION. THOUGHT I HAD A FORD WARRENTY, BUT I WAS SOLD SOMETHING ELSE, UNFORTUNATELY.THANK YOU, SINCERELY, LINDA

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