NHTSA Complaint #703318 — 1987 FORD TAURUS

NHTSA RECALL CAMPAIGN 98V32300. THE SUBFRAME MOUNTS FAILED AND STEERING BECAME VERY DIFFICULT. WE TOOK THE CAR TO A FORD DEALER, WHO TOLD US THAT THE PART THAT FAILED WAS SUBJECT TO A RECALL, BUT COULD NOT PERFORM THE SERVICE ON MY CAR BECAUSE FORD HAD BLOCKED THE VIN. I CALLED FORD. I WAS TOLD THAT THE RECALL DID NOT APPLY TO MY VEHICLE. I HAVE RESEARCED THE RECALL 98V323000 WHICH STATES THAT PROLONGED EXPOSURE TO SALT CAUSE THIS PART TO FAIL. HOWEVER, MY STATE WAS NOT INCLUDED IN THE LIST, EVEN THOUGH SALT IS REGULARLY PUT DOWN ON SNOWY ROADS IN UTAH. I WOULD LIKE THIS SAFTEY PROBLEM TO BE FIXED BY FORD AT NO COST. CAN YOU HELP ME?