NHTSA Complaint #703244 — 1997 TOYOTA CAMRY SUSPENSION:FRONT:MACPHERSON STRUT

Complaint Details

ODI Number	703244
Vehicle	1997 TOYOTA CAMRY
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	February 2, 1999
Date Filed	February 13, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

PROBLEM STARTED 12/17/97 WITH 4581 MILES ON THE VEHICLE. THE PROBLEM BEING A NOISE UNDERNEATHJ THE CAR WHEN GOING OVER BUMPS. I HAVE HAD THE CAR INTO THE DEALER ON 4 DIFFERENT OCCASIONS WITHE THE LAST BEING 2/2/99 TRYING TO GET THE PROBLEM SOLVED. THEY HAVE TRIED ON EACH TIME WORKING WITH THE FRONT STRUT ASSEMBLY AND THE STRUTS. THEY HAD TOYOTA REP IN ON THIS LAST TIME AND HE SAID THEY KNOW OF THE PROBLEM AND THAT THIS IS A PROBLEM MORE NOTICEABLE IN COLD TEMPERATURE AND THAT THEY ARE STILL TRYING TO COME UP WITH A FIX. PROBLEM IS MAINLY A DESIGN PROBLEM IN THE STRUT ASSEMBLY. ALSO HEADLIGHTS HAVE BEEN ADJUSTED SEVERAL TIMES BECAUSE OF POOR VISABILITY PATTERN THEY PROJECT AND STILL HAVE THE PROBLEM. THIS MATTER HAS ALSO HAD SEVERAL ATTEMPTS AT CORRECTING WITH THE LAST BEING 2/2/99

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