NHTSA Complaint #703023 — 1997 CHEVROLET CAVALIER

ON MAY 29 1998 MY CARS ETS/ ENGINE CHECK LIGHT CAME ON, AND I TOOK IT TO A CHEVROLET DEALER TO FIND OUT WHAT THE PROBLEM WAS. THEY TOLD ME THAT IT WAS THE NUMBER 2 ENGINE CYLINDER MISFIRING, AND THEY TRIED TO FIX THE PROBLEM. WITHIN THE NEXT FEW DAYS I WAS BACK FOR THE SAME PROBLEM. THIS TIME THE CALLED THE TECHNICAL ASSISTANT FOR HELP, AND THEY DID THIS ANOTHER TIME AS THEY DID NOT FIX THE PROBLEM. I THEN MOVE TO FT. POLK LA. AS I AM IN THE MILITARY. ON 1 JAN 9, THE SAME PROBLEM STARTED UP AGAIN. THIS TIME THEY DID THE SAME THING THE OTHER SHOP DID. I HAVE HAD MY CAR IN THE SHOP FOR A TOTAL OF 4 TIMES THAT THEY HAVE WORKED ON IT, REPLACING THE CYLINDER CAP/FUEL INJECTOR AND COIL HOUSING. AND THEY TALKED TO THE TECHNICAL ASSISTANTCE PERSONNEL AT CHEVROLET. THE LAST TIME I HAD MY CAR IN THE SHOP WAS 29JAN 99, AND THEY HOOKED A COMPUTER UP TO IT. DROVE IT FOR A WEEK TO TRY TO CREAT THE PROBLEM SO THEY COULD TAKE A PICTURE OF THE SYSTEM. BUT THE LIGHTS NEVER CAME ON. SO THEY GAVE ME BACK MY CAR WITH THE PROBLEM STILL NOT FIXED, AND THE CHEVROLET CORP. WON'T DO ANY THING ABOUT THE PROBLEM, BUT CONTINUE TO WORK ON IT UNDER THE WARRANTY. I HAVE BEEN TOLD THAT THEY CAN'T FIX THE PROBLEM, AND THE TECHNICAL ASSISTANTS ARE OUT OF SUGGESTIONS. I HAVE FILED A COMPLAINT WITH THE CHEVROLET CORP, AND FEEL THAT NOTHING WILL BE DONE ABOUT MY PROBLEM. I FEEL THAT THEY HAVE HAD SEVERAL ATTEMPTS TO FIX THE PROBLEM AND CAN'T , AND THEY WON'T REPLACE THE CAR. *AK