NHTSA Complaint #702740 — 1991 HONDA CIVIC

MY CAR CAME TO A STOP GOING UP A RAMP AFTER IT BEGAN "JERKING". I HAD THE CAR TOWED AND REPAIRED AT MY EXPENSE BECAUSE IT WAS NO LONGER UNDER WARRANTY. APPROXIMATELY 4 MONTHS LATER IT HAPPENED AGAIN, IT WAS THE COIL IN THE DISTRIBUTOR AND THE DRIVESHAFT WAS BENT BOTH TIMES. I HAD THE CAR REPAIRED, BUT WAS URGED TO CONTACT HONDA TO FIND IF THERE WAS AN "OPEN RECALL" I WAS TOLD BY SHOCKLEY HONDA THAT THERE WAS NO RECALL, THIS WAS IN 1996. SINCE THEN, MY CAR HAS HAD THHE EXACT SAME REPAIR 5 MORE TIMES, AND IT BROKE DOWN AGAIN YESTERDAY. I CALLED HERSON'S HONDA AND WAS TOLD THAT WAS A RECALL APPROX 5 YEARS AGO. I CALLED SHOCKLEY TO MAKE AN APPT TO HAVE IT REPAIRED, INSTEAD OF GETTING AN APPT I WAS TOLD "YOU'RE JUST NOW GETTING AROUND TO GETTING THIS FIXED?" AND "WHY DIDN'T YOU BRING IT IN WHEN YOU GOT THE RECALL IN THE MAIL?" IF I HAD GOTTEN THE RECALL, SURELY I WOULD NOT HAVE SPENT THOUSANDS IN TOWING, PARTS AND LABOR. I WAS THEN TOLD THAT THEY DIDN'T KNOW HOW TO CONTACT ME. IF I WAS STILL PAYING ON THAT VEHICLE, I AM POSITIVE THAT I COULD HAVE BEEN CONNTACTED. I FINANCED THE VEHICLE THROUGH THE DEALERSHIP. THIS IS A TOTAL OF 8 TIMES, EXACT SAME PROBLEM, AND HAS GOTTEN TO THE POINT THAT IT I WAS TOLD THAT IT MAY NOT BE ABLE TO BE REPAIRED. NOW I HAVE NO VEHICLE, I WAS NEVER NOTIFIED OF THE RECALL, AND WHEN I ASKED ABOUT THE RECALL I WAS TOLD THERE WAS NO RECALL! NOW WHAT I AM SUPPOSE TO DO? *AK