NHTSA Complaint #702729 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	702729
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 27, 1999
Date Filed	January 29, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

AFTER BRINGING VEHICLE TO DEALERSHIP ON 11DEC98 FOR RECALL OF HEAD GASKET. THE VEHICLE WAS ONLY TESTED WITH TOTAL HOURS BY TECH #128 WAS .6 . AT THIS TIME THE TRESSURE TEST OF GASKET WAS OK. NOT MUCH MORE THAN A MONTH LATER, THE HEAD GASKET FAILED. THE DEALER HAS REFUSED TO FIX THIS AT HIS EXPENSE OR PARTIAL EXPENSE. WE WERE INFORMED THE WARRANTY HAS EXPIRED. ACCORDING TO THE LETTER RECEIVED FROM FORD COMPANY NO MATTER WHETHER THE ORIGINAL WARRANTY HAS EXPIRED THE COMPANY WOULD STILL HONOR THE RECALL. AT PRESENT TIME VEHICLE HAS BEEN MOVED TO ANOTHER LOCATION FOR REPAIR AFTER WE WERE ESTIMATED A COST OF 1200.00 TO 1500.00 FOR REPAIR BY DEALERSHIP. *AK

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