NHTSA Complaint #702663 — 1998 MAZDA PROTEGE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	702663
Vehicle	1998 MAZDA PROTEGE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 3, 1998
Date Filed	January 27, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MAZDA ISSUED SERVICE BULLETIN 014/98 DATED 12/9/98 REGARDING AUTOMATIC TRANSMISSION "SHIFT SHOCK" PROBLEM ON THE VEHICLE, MOST PRONOUNCED IN 1ST AND 2ND GEAR SHIFTING. DEALER (NEIL HUFFMAN MAZDA IN LOUISVILLE, KY) ATTEMPTED REPAIR ON 12/29/98, PER BULLETIN, BUT PROBLEM AROSE AGAIN 500 MILES LATER. PROBLEM NOW WORSE THAN BEFORE REPAIR. TOOK CAR BACK TO DEALER ON 1/26/99, BUT THEY CLAIM THAT HARD SHIFTING IS NORMAL. DEALER WOULD NOT TAKE FURTHER ACTION. PLAN TO CONTACT MANUFACTURER WITHIN NEXT 7 DAYS REGARDING PROBLEM. *AK

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