NHTSA Complaint #702212 — 1996 CHRYSLER CIRRUS

THANKS TO YOUR WEB SITE THE CIRRUS IS NOW AT THE DEALERS FOR RECALL (6) CHECKS, I RECEIVED A CALL TODAY THAT WHILE CHECKING THIS VEHICLE THE "SWAY BAR LINKS" ARE WORN, COST TO REPLACE $266.00. I CALLED DEALER/SERVICE AND WAS TOLD THIS IS A POTENTIALLY DANGEROUS SITUATION, AND IF NOT REPLACED IMMEDIATELY COULD SNAP. I ASKED IF THIS IS NORMAL FOR A CAR TWO YEARS OLD, ANSWER WAS NO. I ASKED IF THEY HAVE SEEN ANY OTHER CASES OF THIS. THE ANSWER WAS YES, A FEW. SERVICE REP TOLD ME THAT PRIOR TO 1996 MODELS THIS PART COULD BE GREASED AND NO PROBLEMS OCURRED, BEGINNING WITH THE 1996 MODEL THERE IS NO WAY TO GREASE THIS PART, THEREFORE THE WEARING OCCURS