NHTSA Complaint #702180 — 1997 FORD EXPEDITION

VISIBILITY:WINDSHIELD WIPER/WASHER issue reported to NHTSA

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Complaint Details

ODI Number	702180
Vehicle	1997 FORD EXPEDITION
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Date of Incident	June 1, 1997
Date Filed	January 13, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WINDSHIELD WASHER SWITCH REPEATEDLY FAILS TO OPERATE WASHER. FIRST FAILURE WAS WITHIN THE FIRST 1000 MILES OF OWNERSHIP. DEALER REPLACED THE SWITCH ONE TIME. FAILURE REOCCURED WITHIN HOURS. DEALER CLAIMED THE SWITCH WAS OK NEXT TWO TIMES I ASKED FOR IT TO BE FIXED. SWITCH CAN BE MADE TO WORK BY SWITCHING TO HIGH BEAMS (WIPER CONTROL IS ON SAME STALK). AFTER YOU SWITCH TO HIGH BEAMS THE SWITCH MAY WORK FOR HOURS, MINUTES, DAYS OR SECONDS. IT CAN BE HAZARDOUS TO SWITCH TO HIGH BEAMS WHEN DRIVING AT NIGHT IN TRAFFIC. FORD KNOW THESE SWITCHES ARE DEFECTIVE AND HAS DONE NOTHING.

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