NHTSA Complaint #701721 — 1996 FORD F-350 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	701721
Vehicle	1996 FORD F-350
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	November 7, 1998
Date Filed	December 29, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

THE SERPENTINE BELT TENSIONER IS NOT WORKING PROPERLY. FORD HAS PUT OUT A TSB FOR THE TENSIONER. THE FAILING PART NEEDS TO BE REPLACED. WHEN THE BELT COMES OFF THE TENSIONER, AND THE PULLEYS UP FRONT, THE TRUCK LOSES POWER STEERING CAPABILITY AS WELL AS POWER BRAKE CAPABILITY. IF FOR EXAMPLE MY WIFE WAS DRIVING THE TRUCK, SHE WOULD PROBABLY HAVE AN ACCIDENT BECAUSE SHE IS NOT STRONG ENOUGH TO TURN OR PRESS THE BRAKES WITH ENOUGH FORCE TO OPERATE THE TRUCK TO A SAFE STOP. SO FAR I HAVE GONE THROUGH FIVE BELTS SINCE OCT 1995. I JUST FOUND OUT ABOUT THE TSB THROUGH A FRIEND WHO ALSO OWNS A POWERSTROKE ENGINE. THE TSB IS NUMBERED 96-17-19.

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