NHTSA Complaint #701701 — 1996 FORD CONTOUR

THE FIRST NOTICABLE SYMPTOM WAS THAT MY DASHBOARD LIGHTS WENT OUT. I THEN LEARNED THAT, ALTHOUGH MY HEADLIGHTS, BRAKE LIGHTS, TURN SIGNALS, AND EMEMGENCY FLASHERS STILL FUNCTIONED, MY RUNNING LIGHTS WERE ALSO OUT. UPON TAKING THE CAR INTO THE DEALERSHIP, I WAS INFORMED THAT MY HEADLIGHT SWITCH HAD SHORTED AND CAUSED DAMAGE TO THE INTERIOR WIRING HARNESS. TO ADD FURTHER INSULT TO INJURY, I HAD TO PURCHASE AN ENTIRE WIRING HARNESS REGARDLESS OF WHETHER OR NOT I WISHED TO HAVE THE DAMAGE HARNESS REPAIRED OR REPLACED BECAUSE THE NEEDED PARTS COULD NOT BE OBTAINED SEPARATELY. THIS HAS ALL BEEN REPORTED TO FORD MOTOR COMPANY AND THEY ARE LOOKING INTO THE MATTER. I HAVE ONLY REPORTED MY CASE TO THE NHTSA AFTER FINDING A LISTING IN YOUR ONLINE INVESTIGATIONS DATABASE FOR ACTION NUMBER PE98063 AND THOUGHT THAT MY STORY MAY PERTAIN TO THIS INVESTIGATION. THANK YOU FOR YOUR CONSIDERATION.