NHTSA Complaint #701592 — 1989 LINCOLN CONTINENTAL

I PURCHASED THE CAR AT 87,300 MILES AND PUT 1500-2000 MILES ON IT. WORKED LIKE A DREAM = PREVIOUS OWNER SAID HE HAD TAKEN CARE OF CERTAIN PROBLEMS THAT LINCOLN MERCURY SAID COULD POSSIBLE BE WRONG WITH THIS YEAR MODEL. (HAD RECEIPTS) - AT AN OIL CHANGE I WAS INFORMED THAT IT NEEDED LOOKING AT DUE TO A POWER STEERING LEAK - TOOK IT IN TO A LOCAL MECHANIC "THE BENZ CONNECTION" AND THEY SAID IT WAS THE POWER STEERING RACK - HAD IT CHANGED AND STILL A MAJOR PROBLEM. SO THEY REPLACED THE POWER STEERING HOSE - THEN NO POWER STEERING. TOOK IT BACK - THEY REPLACED THE RACK ANOTHER COUPLE OF TIMES WITH NO SUCCESS - THEY TOOK IT TO BILL GILL AND THEY REPLACED THE RACK ANOTHER COUPLE OF TIMES AND THEN RETURNED IT TO ME AT 89,295 MILES - AFTER 12 WEEKS WITHOUT A CAR. POWER STEERING WAS STILL VERY HARD AND HAS SOFTENED SOMEWHAT, HOWEVER THEN THE SUSPENSION DROPPED AND POWER STEERING CAME BACK ALTHOUGH STILL "HARD AT TIMES" NOW NO SUSPENSION (RIDE CONTOL) AND AFTER BOUNCING FOR A WEEK THE DIRECT COMPUTER LINK HAS GONE OUT - - - I THINK PERHAPS FROM THE BOUNCING TO THE UNIT? THE CAR SITS ABOUT 5" FROM THE GROUND --- I HAVE KEPT IN CONTACT WITH BILL GILL AND THE BENZ CONNECTION AND WAITED THE THREE WEEKS THAT BILL GILL SAID I SHOULD TO SEE WHAT HAPPENS TO THE STEERING. WELL, NOW I HAVE ALL THESE MAJOR PROBLEMS - THE DCL JUST WENT OUT TODAY 12/25/1998. BILL GILL DID NOT RETURN MY CALL OF 12/22/1998. I SPENT SEVERAL HOURS ON THE LINE WITH CUSTOMER SERVICE AT LINCOLN MERCURY ON 11/25/98 AND WHEN I CALLED THEM BACK ON 12/22/98 THEY HAD NO RECORD OF MY CONVERSATIONS OTHER THAN I WAS HAVING PROBLEMS WITH THE POWER STEERING. ON 12/24/98 I MAILED A LETTER CERTIFIED MAIL TO LINCOLN MERCURY( UNFORTUNATELY I JUST FOUND OUT THAT I HAD PUT IN AN "R" INSTEAD OF A "4" FOR THE EIGHTH DIGIT IN THE VIN). TODAY I FOUND THIS ON THE INTERNET./ PLEASE HELP ME.... THANKS./ - FOR SOME REASON THE RECAP SAYS THAT THE PASSENGER AIRBAG DEPLOYED - BUT I DID NOT SELECT THAT AT ALL.... DID