NHTSA Complaint #701512 — 1992 MERCURY SABLE

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	701512
Vehicle	1992 MERCURY SABLE
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	December 10, 1998
Date Filed	December 21, 1998
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

THE MOTOR MOUNTS AND TRANSMISSION MOUNT FAILED. THEY BROKE DUE TO CORROSION. FORD ISSUED A TECHNICAL SERVICE BULLETIN (TSB # 92M77) ON THIS PROBLEM STATING THAT THEY WOULD FIX THIS PROBLEM ONLY IF THE MOUNTS WERE TO BREAK AND ONLY UP UNTIL JULY 31ST, 1996 OR 60,000 MILES/6 YEARS. LUCKILY THE FAILURE WAS CAUGHT IN TIME, OTHERWISE AN ACCIDENT AND/OR INJURY WOULD HAVE OCCURRED. I THINK THAT IF A DEFECTIVE PART WAS INSTALLED AND A DEFINITE OUTCOME WAS KNOWN, THERE SHOULD HAVE BEEN A RECALL. ALL NORTHERN U.S. STATES THAT USE ROAD SALT WERE NOTIFIED OF THIS TSB. I THINK A FAILED MOTOR OR TRANSMISSION MOUNT IS DEFINITELY A SERIOUS SAFETY RISK. THERE SHOULDN'T HAVE BEEN A JUST TSB GIVING THE OWNER ONLY A CERTAIN AMOUNT OF TIME BEFORE THE DEFECTIVE PART WERE TO FAIL. IT IS ALMOST CERTAIN THAT ANY PROLONGED CONTACT WITH ROAD SALT WOULD CAUSE FAILURE. THERE IS NO WAY A MOTOR MOUNT SHOULD FAIL ON THAT NEW OF A CAR.

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