NHTSA Complaint #701298 — 1997 FORD F-250

IN MAY 1997 I PURCHASHED THIS VEHICHLE NEW. MY PROBLEMS BEGAN WITH A TORN SEAT COVER AND DEFFECTIVE SUN VISORS. THOSE PROBLEMS WERE FIXED. DUE TO THE DISTANCE FROM MY RESIDNCE TO ST. HELENS AUTO CENTER, I BEGAN TAKING MY VEHICHLE TO LAND MARK FORD, LOCATED AT 12000 S.S. 66TH AVE. TIGARD,OR. 97281. ON JULY 27, 1998 I TOOK THE VEHICHLE TO LANDMARK BECAUSE OF A POPING NOISE IN THE FRONT SUSPENSION. THE NOISE WAS VERIFIED. NO REPAIRS DONE AT THAT TIME. ON AUGUST 05, 1998 I TOOK THE VEHICHL TO LANDMARK FOR POPING NOISE, NOISE WAS VERIFIED. LANDMARK FOUND THE CROSSMEMBER LOOSE, TIGHTENED FRONT SUSPENSION BOLT, LEAF SPRING U-BOLT, A-ARM TO FRAME BOLTS, REPLACED #2 HUCK RIVET, LOOSENED AND AJUSTED TRANNY CROSSMEMBER. THIER INVOICE STATES "RETEST OK." ON AUGUST 12, 1998 VEHICHLE WAS TAKEN INTO LANDMARK FOR POPING NOISE IN FRONT END, AND BECAUSE THE VEHICHLE PULLS TO THE LEFT. ALIGHNMENT WAS OFF AND SET TO SPEKS. ON SEPTEMBER 12, 1998 VEHICHLE WAS TAKEN TO LANDMARK FOR POPING NOISE IN FRONT SUSPENSION. THEY REPLACED.