NHTSA Complaint #701265 — 1997 FORD EXPEDITION

VISIBILITY:WINDSHIELD WIPER/WASHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	701265
Vehicle	1997 FORD EXPEDITION
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Date of Incident	November 1, 1997
Date Filed	December 10, 1998
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

WINDSHIELD WIPERS FAIL TO CLEAN THE WINDSHIELD ON BOTH SIDES OF THE VEHICLE AND PRIMARILY IN THE CENTER VISION AREA OF THE WIPER AREA. THE WIPER BLADES HAVE BEEN REPLACED SEVERAL TIMES BUT THE PROBLEM CONTINUES. THE DEALER JUST REPLACES THE BLADES. IT APPEARS THAT THE HEIGHT OF THE WINDSHIELD IS PREVENTING THE BLADE ASSEMBLY FROM BEING ABLE TO MAKE FULL CONTACT ON THE WINDSHIELD EITHER DO TO THE SHAPE OF THE GLASS OR THE WIPER MECHANISM IS INSUFFICENT TO PROVIDE THE NECESSARY PRESSURE THROUGHOUT WIPERS RANGE. I HAVE OWNED MANY VEHICLES OVER 45 YEARS AND NEVER HAD THIS PROBLEM WITH A VEHICLE. IT IS VERY DANGEROUS IN RAINY OR SNOWY CONDITIONS. *MJS

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