NHTSA Complaint #701121 — 1997 FORD AEROSTAR

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	701121
Vehicle	1997 FORD AEROSTAR
Component	SUSPENSION
Date of Incident	November 12, 1997
Date Filed	December 4, 1998
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

VIBRATION AT DIFFERENT SPEEDS ALONG WITH NOISY DRONING EXPERIENCED WITHIN WEEKS OF NEW PURCHASE. SEVERAL ATTEMPTS TO EFFECT REPAIRS AT DEALER RESULTED IN ONE REPAIR ATTEMPT WHICH PROMPTLY REVERTED BACK TO HIGH LEVEL OF VIBRATION AND DRONING AT 50 - 55 MPH AND MOST APPARENT AT ABOVE 60 MPH. DEALER HAS DONE TIRE BALANCING, ROTATION, REAR AXLE COMPONENTS REPLACEMENT, DRIVE SHAFT BALANCING AND NUMEROUS TEST DRIVES, ALL WITHOUT AFFECTING THE DRIVE TRAIN VIBRATION AND NOISE.

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