NHTSA Complaint #700822 — 1998 FORD EXPLORER

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	700822
Vehicle	1998 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	May 1, 1998
Date Filed	November 22, 1998
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

THE VEHICLE RANDOMLY STALLS AFTER SLOWING DOWN OR COMING TO A STOP. WHEN I ACCELERATE AFTER SLOWING TO A STOP OR COMMING TO A COMPLETE STOP, THE TRUCK HESITATES/STALLS AND THEN KICKS IN AND GOES. TRUCK HAS BEEN TO DEALER 4 TIMES, BUT HE CAN'T FIX BECAUSE HE CAN'T DUPLICATE THE PROBLEM. IT HAPPENS VERY RANDOMLY. IT MAY HAPPEN 2-3 TIMES A WEEK AND THEN NOT AGAIN FOR 3-4 WEEKS. THIS VEHICLE IS VERY UNSAFE. IT HAS HAPPENED MANY TIMES WHEN TURNING LEFT ACROSS ON-COMMING TRAFFIC. IF THIS PROBLEM IS NOT FIXED, I WILL BE HIT SOME DAY!!! FORD WASN'T VERY HELPFUL. THE DEALER SUGGESTED I CALL THE 800 NUMBER IN MY BOOK. I REPORTED THIS DIRECTLY TO FORD ON THE 800 NUMBER AND NEVER HEARD FROM FORD OR THE DEALER. FORD SAID THAT THEY WOULD CONTACT THE DEALER AND THEY WOULD WORK ON THE PROBLEM. THE DEALER I AM WORKING WITH IN NOT THE ONE I PURCHASED THE VEHICLE FROM. THE SERVICING DEALER IS KINGS FORD 9555 KINGS AUTOMALL DRIVE CINCINNATI OH 45249 513-697-2414.

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