NHTSA Complaint #700590 — 1989 BMW 535I

VEHICLE RECALLED FOR COOLANT CAP REPLACEMENT TO PREVENT RUPTURE OF HEATER CORE AND INJURIES TO PASSENGERS. HEATER CORE ON VEHICLE IS CURRENTLY LEAKING. I CONTACTED BMW CUSTOMER RELATIONS TO INQUIRE IF HEATER CORE WOULD BE REPLACED WHEN RECALL WAS PERFORMED. I WAS TOLD TO CONTACT A LOCAL DEALER. THE LOCAL DEALER TOLD ME THAT HEATER CORES WERE REPLACED ON A CASE BY CASE BASIS AND THIS VEHICLE DID NOT FIT THE CRITERIA FOR A REPLACEMENT UNDER BMW GOODWILL. THIS VEHICLE IS IN EXCELLENT CONDITION AND WAS WELL CARED FOR BY THE PREVIOUS OWNER. I WILL NOT ACCEPT A REFUSAL FROM BMW ON THIS MATTER AND WOULD APPRECIATE ANY ASSISTANCE YOU MIGHT OFFER. I ALSO FOUND ON THIS SIGHT AN INVESTIGATION OF BMW HEATER CORE FAILURE AND A RECALL#93V015000 OF WHICH I CAN NOT FIND A COPY LISTED. SINCERELY R.J.FOLEY