NHTSA Complaint #700070 — 1998 MAZDA 626 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	700070
Vehicle	1998 MAZDA 626
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 22, 1998
Date Filed	October 24, 1998
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

626 TAKEN TO MAZDA TO HAVE TRANSMISSION CHECKED FOR ROUGH SHIFTING AND CLUNKING NOISE. MAZDA SAID THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. ONCE REPLACED, NEW TRANSMISSION ACTED IN THE SAME MANNER. MAZDA THEN DECIDED TO REPLACE ALL 4 MOTOR MOUNTS. THAT DID NOT CORRECT THE PROBLEM EITHER. THE SERVICE DEPARTMENT THEN TOLD ME THAT ROUGH SHIFTING AND CLUNKING SOUNDS ARE NORMAL FOR THE 98'626. I FOUND THAT EXPLAINATION VERY HARD TO BELIEVE TO SAY THE LEAST, SO I AM MEETING WITH THE REGIONAL SALES REP FOR MAZDA IN AN EFFORT TO HAVE THE PROBLEM RECTIFIED.

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