NHTSA Complaint #568318 — 1997 TOYOTA COROLLA AIR BAGS

Complaint Details

ODI Number	568318
Vehicle	1997 TOYOTA COROLLA
Component	AIR BAGS
Date Filed	December 11, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE CONSUMER WAS UNABLE TO HAVE AIR BAG COMPUTER RECALL REPLACED DUE TO INCONVENIENCE OF LEAVING THE VEHICLE FULL DAY AT THE DEALERSHIP. THE SECOND DEALER DID NOT HAVE THE REPLACEMENT PART. CONSUMER STATED THAT RECALL PROBLEMS SHOULD BE REQUIRED TO PROVIDE CONVENIENT, COURTEOUS SERVICE TO CUSTOMERS WHO ARE INCONVENIENCED BY THEIR MISTAKES. *YH

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