NHTSA Complaint #567942 — 2001 FORD RANGER

WHEN CONSUMER PURCHASED THE VEHICLE, THERE WAS A NOTICEABLE RUMBLING, BUMPING NOISE COMING FROM THE OUTSIDE. CONSUMER THOUGHT THE PROBLEM WOULD GO AWAY ONCE THE VEHICLE WAS BROKEN IN BUT IT ONLY GOT WORSE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT THEY DIDN'T WARRANT TIRES, SENDING CONSUMER TO THE FIRESTONE DEALERSHIP. IT WAS DECIDED THERE THAT THE TIRES WERE CUPPING. CONSUMER HAD THE TIRES REPLACED. CONSUEMR INFORMED THE FORD DELAERSHIP WHERE THE VEHICLE WAS PURCHASED OF FIRESTONES FINDINGS. FORD INFORMED CONSUMER THAT WHILE THE VEHICLE IS UNDER WARRANTY THIS DOESN'T APPLY BECAUSE IT OCCURED THROUGH NORMAL WEAR. CONSUMER HAS RETURNED THE VEHICLE TO THE DEALER, STATING THE VEHICLE VIBRATES SO BADLY IT IS A SAFETY HAZARD. *JG