NHTSA Complaint #567651 — 2000 FORD F-550 SD TIRES:VALVE

Complaint Details

ODI Number	567651
Vehicle	2000 FORD F-550 SD
Component	TIRES:VALVE
Date of Incident	September 1, 2001
Date Filed	October 30, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

CONSUMER RECEIVED A RECALL NOTICE FROM FORD REGARDING THE TIRES, VALVE STEM #10V046. CONSUMER WAS NOT PRESENT DURING THE INSPECTION OF THE VEHICLE. CONSUMER WAS INFORMED BY THE DEALER THAT IT WAS UP TO FORD'S SPECIFICATIONS. IN SEPTEMBER THE INSIDE REAR TIRE WENT FLAT. CONSUMER WAS PULLING A TRAILER AND DIDNT REALIZE THERE WAS A FLAT. THE TIRE SIDE WALLS WERE DESTROYED. BECAUSE OF THE DAMAGE, THERE WAS NO WAY TO DETERMINE THE CAUSE. IN JULY OF 2002, TWO OF THE INSIDE REAR TIRES WENT FLAT SIMULTANEOUSLY. CONSUMER WAS PULLING A TRAILER AT THE TIME AND HAD BEEN CHECKING THE TIRES EVERY 70 MILES. UPON TAKING THE TIRES TO THE LOCAL DEALER, IT WAS DETERMINED THAT THE CAUSE OF FAILURE WAS THE VALVE STEMS. THE DEALER INFORMED CONSUMER THAT HE WAS UNABLE TO COMPLY WITH THE REQUEST TO PUT HEAVY DUTY TRUCK VALVE STEMS ON THE FULL SET BECAUSE OF THE DESIGN OF THE RIMS WHICH WOULD NOT ALLOW FOR THE BOLT TYPE VALVE STEMS. CONSUMER FEELS FORD SHOULD REIMBURSE FOR THE REPLACEMENT VALVE STEMS AND TIRES. *JG

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