NHTSA Complaint #567393 — 1999 HONDA ODYSSEY ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	567393
Vehicle	1999 HONDA ODYSSEY
Component	ELECTRICAL SYSTEM:IGNITION
Date Filed	September 17, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

CONSUMER HAS EXPERIENCED, WHAT HE FEELS ARE, DANGER IN AN UNSAFE VEHICLE WITH IGNITION SAFETY PROBLEMS. DEALER (GERALD JONE HONDA) REFUSED TO REPAIR, WHEN CONSUMER TOLD THEM THAT THERE LOCAL REPAIR SHOP DIAGNOSED THE PROBLEM. CONSUMER IS EXPECTING TO BE REIMBURSED FOR NOT ONLY THE AMOUNT THEY PAID TO GET VEHICLE REPAIRED, BUT ALSO FOR THE MAILING OF THE DEFECTIVE PART, THE TWO DAYS THEY WERE WITHOUT THE VEHICLE WHEN DEALER SAID NOTHING WAS WRONG WITH THE VEHICLE, AND THE REFUSAL TO REPAIR THE IGNITION SWITCH. (THE OWNERS MANUAL STATED THAT THIS WAS ANDIS A WARRANTY ITEM) CONSUMER THEN DECIDED TO TAKE VEHICLE TO THE DEALER. HONDA SAID THAT THEY COULD NOT FIND A PROBLEM. CONSUMER THEN HAD TAKEN THE VEHICLE TO THEIR MECHANIC (MANNYS) AND THE PROBLEM WAS FIXED AND THE VEHICLE HAS NOT CUT OFF YET. CONSUMER EXPECTS HONDA TO REFUND THE FULL AMOUNT PAID TO MANNYS FOR THE WARRANTY PART. *SCC

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