NHTSA Complaint #567107 — 1994 MERCURY SABLE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	567107
Vehicle	1994 MERCURY SABLE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date Filed	September 12, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

CONSUMER STATES DUE TO AN ENGINEERING FLAW THE HEAD GASKET AND ENGINE FAILED AT 9000 MILES. THE DEALERSHIP REPLACED THE ENGINE WITH A LONG BLOCK. HOWEVER ON THE FACTORY REPLACED ENGINE, THE HEAD GASKET HAS FAILED AGAIN. DEALERSHIP HAS SUGGESTED THAT AN ENGINE REPLACEMENT IS THE BEST CHOICE. CONSUMER HAS ASKED DEALERSHIP AND MANUFACTURER TO TAKE RESPONSIBILITY FOR AN ENGINE WHICH HAS FAILED TWICE. DEALERSHIP UNWILLING TO ACCEPT RESPONSIBILITY. CONSUMER FILED COMPLAINT WITH BUREAU OF CONSUMER PROTECTION AGENCY. *TT

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