NHTSA Complaint #565774 — 1995 MERCURY SABLE

EQUIPMENT:APPLIANCE:AIR CONDITIONER issue reported to NHTSA

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Complaint Details

ODI Number	565774
Vehicle	1995 MERCURY SABLE
Component	EQUIPMENT:APPLIANCE:AIR CONDITIONER
Date of Incident	April 19, 2001
Date Filed	October 1, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

CONSUMER STATES THE A/C WAS INOPERATIVE. OUTSIDE SHOP FOUND A/C MANIFOLD LINE WAS LEAKING AND HAD TO BE REPLACED CAUSED BY STRESS FROM SUSPENDED SUBFRAME. OUTSIDE SHOP CLAIMED WHEN RECALL REPAIRS TO REPLACE SUBFRAME BOLTS WHICH ENTAILED LIFTING THE ENGINE AND / OR LOWERING IT PUT STRESS ON THE FRONT BOLTS, THUS SHEARING OFF THE BOLT LOCATED ON THE FRONT END RIGHT SIDE. THIS CAUSED THE ENGINE TO DROP WHICH CAUSED DAMAGE TO THE A/C. DEALER CLAIMED THAT DAMAGE WAS CAUSED BY OUTSIDE SHOP WHO REPAIRED A/C SEVEN MONTHS PRIOR. THERE WERE IMPACT MARKS INDICATION THAT THE SERVICE PERFORMED WHEN REAPIRING THE A/C OR VEHICLE WAS INVOLVED IN AN ACCIDENT WHICH CREATED THE PROBLEM. *TT

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