NHTSA Complaint #563793 — 1996 DODGE NEON

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER issue reported to NHTSA

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Complaint Details

ODI Number	563793
Vehicle	1996 DODGE NEON
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Date of Incident	September 27, 2001
Date Filed	November 16, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CUSTOMER STATES BRAKE PEDAL GOES TO FLOOR AT TIMES, DEALERSHIP INFORMED CUSTOMER THAT FRONT BRAKE PADS AND ROTORS ARE WORN LOW, FRONT PADS AND ROTORS NEEDED, THERE IS A RECALL FOR THE MASTER CYLINER REAR PISTON SEAL ON VEHICLES WHICH MAY LEAK AND CAUSE A PARTIAL BRAKE SYSTEM LOSS, DEALERSHIP WOULD NOT HONOR MASTER CYLINDER RECALL STATING VEHICLE WAS NOT INCLUDED, THEREFORE CUSTOMER DECLINED TO PAY FOR SERVICE AND VEHICLE WAS NOT REPAIRED. *TT

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