NHTSA Complaint #562406 — 2001 BUICK LESABRE ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	562406
Vehicle	2001 BUICK LESABRE
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	June 30, 2001
Date Filed	August 28, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE DAY VEHICLE WAS PURCHASED, WHILE DRIVING HOME THE SERVICE ENGINE LIGHT CAME ON, VEHICLE WAS TAKEN TO NEAREST DEALER TO HAVE IT INSPECTED, IN WHICH THE EGR VALVE CONNECTOR WAS REPAIRED, HOWEVER FIVE DAYS LATER THE ENGINE LIGHT APPEARED AGAIN, CONSUMER TOOK VEHICLE TO ANOTHER DEALER AND WAS INFORMED THAT HE COULD NOT PROMISE THAT THE LIGHT WOULD REMAIN OFF AND TO TAKE VEHICLE BACK TO WHERE IT WAS PURCHASED TO DISCUSS THE PROBLEM WITH THEM, CONSUMER WAS THEN INFORMED THAT THERE WAS A GLITCH IN THE PROGRAM BOARD, AND THAT THE PROBLEM COULD NOT BE FIXED UNTIL BUICK SEES HOW MANY OTHER VEHICLES ARE HAVING THIS PROBLEM.(LETTER WRITTEN ON BEHALF OF CLIENT.)*JB

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