NHTSA Complaint #561179 — 1999 KIA SPORTAGE

PRIOR TO RECALL NOTIFICATION, CONSUMER NOTICED THAT ENGINE LIGHT WAS ON AND THE VEHICLE STALLED FOR A FEW SECONDS, CONSUMER WAS ADVISED BY DEALERSHIP THAT SHE WOULD HAVE TO PAY $150.00 FOR A DIAGNOSTIC TEST TO FIND OUT WHAT THE PROBLEM WAS, CONSUMER STATED THAT VEHICLE WAS STILL UNDER WARRANTY AND WAS UNDER 3000 MILES AND DID NOT UNDERSTAND WHY THERE WAS A FEE INVOLVED, ONCE CONSUMER RECEIVED THE RECALL NOTIFICATION HE THEN WENT BACK TO HAVE THE NECESSARY REPAIRS PERFORMED, CONSUMER STATES DEALERSHIP DID NOT GET TO VEHICLE UNTIL 4:00PM THAT EVENING IN WHICH VEHICLE WAS DROPPED OFF AT 9:00AM HOWEVER VEHICLE WAS NEVER WORKED ON AND SUBSEQUENTLY VEHICLE WAS TAKEN TO ANOTHER DEALERSHIP TO HAVE RECALL REPAIRS PERFORMED. *JB