NHTSA Complaint #560786 — 1999 TOYOTA 4 RUNNER

EXPERIENCING VIBRATION WHEN DRIVING AT SPEEDS IN EXCESS OF 65MPH,AND THE VEHICLE SEEMS TO VEER TO THE LEFT, VEHICLE WAS TAKEN IN FOR SERVICE FOR AN ALIGNMENT THAT DID NOT ALLEVIATE PROBLEM, CONSUMER RETURNED AND THEN WAS ADVISED A CROSS ROTATION OF THE FRONT TIRES WOULD SOLVE THE PROBLEM, CONSUMER WAS ADVISED THAT TIRES WERE CHOPPED BUT NOT TO THE POINT OF REPLACEMENT, WITH THE VIBRATION STILL OCCURING THE VEHICLE IS NOW VEERING TO THE RIGHT, MECHANIC ADVISED CONSUMER THAT EVEN THOUGH TIRES WERE CHOPPED REPLACING THEM WOULD SOLVE THE PROBLEM, HOWEVER CONSUMER WAS ADVISED BY A MECHANIC AT FIRESTONE THAT IT WOULD NOT BE NECCESARY TO REPLACE TIRES, AND THAT OTHER VEHICLES HAVE HAD THIS PROBLEM, MECHANIC BELIEVED IT TO BE THE DESIGN OF THE VEHICLE. *JB