NHTSA Complaint #560361 — 1993 GMC SIERRA

CONSUMER RECEIVED RECALL(94-C-62A AND B) FRONT SEAT BACK RECLINER FAILURE, VEHICLE WAS TAKEN IN FOR REPIARS AND FAULTY BOLTS THAT MOUNTED THE SEAT BACK TO THE LOWER SEAT FRAME WERE REPLACED, WHILE BRAKING TWO OF THE BOLTS IN THE DRIVER SIDE SEAT SNAPPED MAKING THE SEAT LURCH FOWARD AND THEN ALMOST COMPLETLEY BACK, CONSUMER TOOK VEHICLE BACK TO DEALERSHIP WHERE RECALL WORK WAS PERFORMED PREVIOUSLY TO REPLACE BOLTS AND WAS DENIED, BUT AFTER A CONVERSATION WITH THE SERVICE MANAGER IT WAS AGREED THAT CONSUMER WOULD PAY ONLY FOR PARTS, TWO WEEKS LATER CONSUMER NOTICED THAT THE SEAT SEEMED TO BE LEANING TO ONE SIDE, COVER WAS REMOVED OFF OF SEAT BACK AND THE SEAT BACK TUBULAR FRAME HAD SOME CRACKS IN THE WELD, CONSUMER PURCHASED A NEW SEAT BACK FRAME, CONSUMER HAS BEEN DENIED REIMBURSEMENT BY MANFACTURER STATING THAT THE PROBLEMS THAT HE IS EXPERIENCING DOES NOT FALL UNDER THEIR PREVIOUS RECALL WHICH STATES WHEN BOLTS FAIL THE SEATS WILL RECLINE, NOT MOVE FOWARD. *JB