NHTSA Complaint #560059 — 1998 FORD EXPLORER

TIRES:TREAD/BELT issue reported to NHTSA

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Complaint Details

ODI Number	560059
Vehicle	1998 FORD EXPLORER
Component	TIRES:TREAD/BELT
Date of Incident	August 14, 2000
Date Filed	October 24, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE CONSUMER WAS NOTIFIED OF RECALL 00T-005 BUT WAS UNABLE TO HAVE THE TIRES REPLACED AT A FIRESTONE DEALER DUE TO LACK OF PARTS, THE CONSUMER TOOK THE VEHICLE TO A COMPETITORS DEALER AND OBTAINED REPLACEMENT TIRES, AT THAT TIME THE CONSUMER WAS NOT AWARE OF THE PER TIRE REIMBURSEMENT AMOUNT, THE CONSUMER HAS REQUESTED FULL REIMBURSEMENT OF THE TIRES PURCHASED WHICH EXCEEDS FIRESTONES LIMIT, THE CONSUMER IS AWAITING RESPONSE. (FOUR FIRESTONE WILDERNESS AT/VDHL1PLY368. NLM

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