NHTSA Complaint #559115 — 1996 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	559115
Vehicle	1996 FORD EXPLORER
Component	SUSPENSION
Date of Incident	January 12, 2000
Date Filed	March 6, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

OWNER DEMANDED VEHICLE AFTER WAITING 2 1/2 HOURS TO HAVE RECALL (00V-402)WORK PERFORMED, OWNER WAS NOT TOLD JOB WAS COMPLETED, OWNER DROVE 31 MILES TO ANOTHER DEALERSHIP ONLY TO BE TOLD THAT RECALL WORK WAS PERFORMED BY FIRST DEALERSHIP. CJ

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