NHTSA Complaint #11719373 — 2005 CHRYSLER PT CRUISER

The contact owns a 2005 Chrysler PT Cruiser. The contact stated that while the vehicle was at the dealer for a service appointment, the contact was informed that the power steering fluid hose was leaking. The contact stated that at that time, it was a small leak; however, the power steering fluid hose then developed a severe leak. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that a diagnostic test needed to be performed. The contact declined to pay for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure however, the VIN was not under recall. The failure mileage was approximately 71,000.