NHTSA Complaint #11719277 — 2024 NISSAN Z

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11719277
Vehicle 2024 NISSAN Z
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The rear hatchback window, and it will be available until Monday when we have an appointment to replace the shattered rear hatchback window. We were in the car at a stop light and the rear window literally exploded causing some glass shards to fall into the car. We had no idea what happened except the window was totally shattered and we could not see anything out of the back window which made it impossible to see what was behind us. No. We stopped immediately at a Nissan dealership in Melbourne, Fl and were told we don’t do windows here so get lost. Seriously! They wouldn’t even come out and look at the shattered window even though it is a 2024 and still under warranty. They totally blew us off and would have nothing to do with us. We have reported it to USAA and Glass Doctor will hopefully be bringing us a new window on Monday for $750. It’s hard to find the window because this Z is brand new to the fleet. There was nothing but a huge explosion as the window shattered.
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