NHTSA Complaint #11718881 — 2024 HYUNDAI IONIQ 5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11718881
Vehicle 2024 HYUNDAI IONIQ 5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Sudden ICCU failure in 2024 Ioniq 5 electric vehicle . A warning message to check electrical system appeared suddenly on driver dash screen. Tried to drive vehicle off street to a safe place to park. Vehicle shuttered and shook and would only move under 5mph on busy shopping & hospital area of 45 MPH road, placing me and my [XXX] child in danger of being hit by another fast moving car. Vehicle was towed to Bob King Hyundai in Winston Salem. They diagnosed the problem as a failed ICCU. Ongoing and long term problem with Hyundai. Service department has had my car for 11 days so far. They update me frequently. The part has been ordered but there is not ETA. Also, there is no guarantee that the new part will not fail as well. This puts my family at risk every time we drive the car, especially on busy roads and interstates. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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