NHTSA Complaint #11718819 — 2023 NISSAN TITAN

"(NHTSA Recall 22V-681): Affects 2020 - 2023 Titan ...trucks, Where the vehicle may not stay in park, increasing crash risk. Owners are advised to use the parking brake every time they park'" I brought my Nissan Titan to Wallace Nissan in Stuart, Florida because I have had the Titan roll down my driveway when the parking pawl did not engage. I pulled into my driveway and placed the vehicle in park. As I checked to make certain I had necessary paperwork for an appointment I had with the Veterans Administration, the vehicle rolled back almost into the road. I was looking down at my paperwork; my wife noticed the vehicle rolling. On another occasion, the vehicle was put in park, so I could run into the house. The vehicle rolled back and the door bumped into me. Now, I make certain to use the parking-brake, but this is a major safety issue. I looked the issue up and found the NHTSA information above in a Google Search. I scheduled an appointment at 10:30 a.m. on 2/18/2026. When I arrived I was issued a claim check XXX by a Wallace Nissan Service Technician, and was told I would have to pay to have this recall issue fixed and I would have to leave the Titan Pickup for the repair. Strangely, a manufacturing quality problem requires the vehicle to be left for an undetermined time, and no loaner vehicle is provided by the manufacturer while they make the recall repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)