NHTSA Complaint #11718776 — 2026 HYUNDAI SANTA FE
LANE DEPARTURE: ASSIST issue reported to NHTSA
Complaint Details
| ODI Number | 11718776 |
| Vehicle | 2026 HYUNDAI SANTA FE |
| Component | LANE DEPARTURE: ASSIST |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
The vehicle has a feature that puts a message on the dashboard that reads “Consider taking a break “ that is not able to be adjusted by the consumer or the dealer. This message can come up repeatedly and has an audio portion that overrides the audio in the vehicle. Weather conditions, back roads, and unmarked lanes of traffic will trigger this message and without the ability to adjust the sensitivity or the ability to turn it off, it is a very dangerous situation. I have had it go off multiple times in a drive when there is a strong side wind and the vehicle is being pushed around and it can be very, very difficult to safely drive when this is visually and auditory messages keep coming up on the dash without any option to adjust it. On back roads or in situations where there is snow covered roads, this message can be nonstop and go off 50 times or more in a 90 mile drive. It is the worst thing about this vehicle and it’s not reasonable for the vehicle not to have the ability to adjust the feature? I’d ask that an investigation be opened to look into this and demand that Hyundai update the vehicle software to allow the settings for this message to be adjustable. When looking on the internet for this problem, there are 100s of not 1000s of people that have been searching and complaining about this message on the new Kia and Hyundai vehicles. Thank you.
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