NHTSA Complaint #11718244 — 2024 ACURA ZDX

I was driving my 2024 Acura ZDX at approximately 50 mph on a rainy day and activated the rear windshield wiper. Upon activation, the rear wiper assembly detached from the vehicle and flew off while the vehicle was in motion. Fortunately, there were no nearby vehicles at the time; however, the detached wiper could have struck another vehicle or created a road hazard. The failure also resulted in loss of rear visibility during inclement weather. I contacted the authorized Acura dealer immediately. The dealer declined to inspect the vehicle or perform a warranty repair, stating that they could not proceed because the detached part could not be produced. The part was lost as a direct result of the failure. I provided photographs showing the location on the vehicle from which the wiper detached. The incident occurred less than six months after purchase, with fewer than 2,000 miles on the vehicle. I then contacted Acura corporate support. After an extended review period, Acura offered only a partial “courtesy” discount rather than a warranty repair for what appears to be a safety-related defect. I am reporting this incident due to the risk of detached exterior components becoming road debris and the associated safety hazard to other motorists.