NHTSA Complaint #11718124 — 2024 HYUNDAI IONIQ 5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11718124
Vehicle 2024 HYUNDAI IONIQ 5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

On January 28th 2026, I got red warning signs on dashboard said: "Stop vehicle and check power supply" and "12V battery voltage low. Stop safely". I was still in the parking lot, so the issue did not pose any safety issue. The vehicle towed to Hyundai dealership. They confirmed and pre-approved "Replace ICCU +fuse". The part is on 1 month back order. While the dealership initially did not commit to giving me alternate transportation, I insisted and after 6 days, I was able to get a much lower class and smaller replacement vehicle (Hyundai Venue with entry level trim). My vehicle is a lease. Since I'm paying for enjoying the vehicle amenities for a limited time, and my vehicle will not be available for at least a month, I requested Hyundai to reimburse me (or let me skip) lease payments until my vehicle is usable again. So far, the company has denied my request.

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Other UNKNOWN OR OTHER Complaints

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