NHTSA Complaint #11717864 — 2025 HYUNDAI PALISADE

I am writing to formally report Hyundai’s failure to remedy Safety Recall 25V607 involving defective first and second-row seatbelts in our 2025 Hyundai Palisade. The recall was issued in September 2025 and stated no remedy was yet available but the vehicle remained safe if belts were checked after fastening. In December 2025, the front passenger seatbelt in our vehicle began unlatching while driving at highway speeds, even after confirming proper engagement as instructed by Hyundai. We have repeatedly contacted Hyundai of 110 (Farmingdale, NY) regarding remedy availability. A remedy became available in early December, and we were put on the dealership's list to order parts from Hyundai directly on December 30, but the parts still continue to be on backorder. We have minor children who must now rely on seatbelt-based car seat installation due to weight limits on LATCH. This is our only vehicle and it is virtually unusable at this point because I cannot in good conscience put my child in a car seat secured by a defective seatbelt. Given the documented malfunction of the seatbelt system, we are extremely concerned about the continued safety of this vehicle. Hyundai has not offered: - A loaner vehicle - A repurchase - A timeline for remedy We respectfully request investigation into Hyundai’s delay in remedying this federally mandated safety recall.