NHTSA Complaint #11717823 — 2025 BUICK ENVISION

The contact owns a 2025 Buick Envision. The contact stated that upon picking up the vehicle from the dealer a day after purchasing the vehicle, while attempting to start the vehicle, the vehicle failed to start, with several unknown warning lights illuminated. The dealer replaced the battery; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that the failure was a parasitic battery drain. The contact was informed that the dealer was unable to verify what was the cause of the parasitic battery drain. The contact was informed that the engineer might need to inspect the vehicle. The vehicle was not repaired. In addition, the contact stated that the vehicle had been taken back to the dealer several times because of the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,700.