NHTSA Complaint #11717719 — 2025 VOLKSWAGEN TIGUAN

The emergency brake came on and the engine turned off on its own , may be a faulty sensor in the seat. Sensor is detecting no one is in the drivers seat, and you are sitting in it. Car put on emergency brake and shut engine off at red light, as it turned green and you move foot from brake to gas pedal, putting car at risk of collision from behind. Dealership said they can’t reproduce this and therefore can’t fix it. Told Don’t Move when you’re driving by dealership. Car gave no warning. Happens at red lights and while backing up in reverse. The problem appeared on the evening I received car. Dealership said the service supervisor drove car and can’t get it to reproduce problem, so can’t fix it. Told don’t move while driving. Your car is ready Showed service advisor on the instrument panel in the car diagram the front two seats are not registering in the diagram, took car back into service and provided loaner once again.