NHTSA Complaint #11717655 — 2026 GMC SIERRA 1500

I am submitting this complaint regarding a recurring transmission issue in my vehicle. The transmission consistently jerks and shifts erratically, particularly in the morning during initial operation when at cruising speeds of about 50-75 mph. This behavior occurs when the transmission temperature is below approximately 100°F and happens on a daily basis. The gear changes feel harsh and abrupt, kind of like it doesn’t know what gear to be in its raising concerns about both drivability and long-term transmission reliability. I brought the vehicle to an authorized dealership for inspection. After evaluating the issue, the dealer informed me that the behavior was due to the vehicle being in “Sport Mode.” However, this explanation does not resolve the concern, as the severity and consistency of the jerking appear abnormal and occur regularly under the same temperature conditions. Given the persistent nature of this problem and its potential safety implications — especially during acceleration and low-speed driving — I am requesting that this issue be formally documented and investigated. Thank you for your attention to this matter.