NHTSA Complaint #11717596 — 2024 CHEVROLET EQUINOX

Vehicle Safety Complaint – 2024 Chevrolet Equinox I am reporting a safety defect involving unintended vehicle movement and improper shutdown behavior. While operating my 2024 Chevrolet Equinox, I was able to shut the vehicle off even though it was not in Park. After shutdown, the vehicle rolled forward on its own and struck a tree. At the time of the incident, the radio remained on despite the vehicle being turned off, indicating the vehicle may not have fully entered ignition-off state. This incident suggests a potential malfunction involving one or more of the following systems: gear position detection system transmission park engagement mechanism electronic shift control module ignition state logic or body control module The vehicle should not allow shutdown unless it is in Park, or it should provide clear warnings and prevent unintended movement. This behavior presents a serious safety risk of rollaway incidents. I am requesting a full diagnostic inspection and documentation of all stored fault codes, including history codes, prior to any resets. Please also check for software updates, technical service bulletins, or known defects related to shift position recognition or ignition state control. This issue resulted in unintended movement and property damage and poses a significant safety hazard.