NHTSA Complaint #11717471 — 2024 NISSAN KICKS

The contact owns a 2024 Nissan Kicks. The contact stated that after parking the vehicle in the driveway and turning off the vehicle, while exiting the vehicle, the rear hatchback glass suddenly shattered. The contact stated that prior to the failure, the rear defroster was not activated, and there was no impact to the hatchback glass to cause the glass to shatter. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that previously after parking and turning off the vehicle, the vehicle restarted independently and continued running for approximately six hours before the contact discovered that the vehicle was still running. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 1,000. The VIN was not available.